FAQ

We provide the waste bin curb service. We take your waste and recycling bins to the curb the day prior to your designated trash day and then return both of your bins back to their designated location. We do this once a week for 2 cans for a total of 8 visits per month.

When you subscribe to our service you authorize access to your property. We ask you to please make sure we can access your bins. This includes gate codes as well as relocating pets. NOTE: If you live in a gated community, please inform security about us

Right now, we are offering an introductory price of $50/month

We ask that you remove your pets from the bins area. We will not be responsible for containing or restraining your pets.

Yes, by signing up for our service you are enrolling in our monthly subscription which renews ever month.

Cancellation must be done in writing by emailing us at info@thecanmen.com and must be made on a business day and more than 1 month before the Billing date.

Yes, the minimum number of months is 3 months.

If you cancel before the minimum of 3 months there will be a $15 cancellation fee. If it's outside of the 3-month minimum there is no cancellation fee.

Yes, we love referrals. If you refer someone tell them to state your name in the "How did you hear about us?" section and we will send you a $10 Coffee card as a thank you. There's no limit.

We are committed to your 100% satisfaction. If you are not satisfied, please notify us immediately. Preferably within 7 business days so that we can resolve and address the issue quickly. You can reach us at info@thecanmen.com.

We understand that we cannot cover all questions here so if you have any more questions, feel free to reach out to us at info@thecanmen.com. If you'd rather us reach out to you via phone email us your phone number and we will get in touch with you as soon as possible.