The Can Men Terms & Conditions of Service

This is an agreement between you and The Can Men LLC (and its affiliates, “The Can Men” or “we”). Before using The Can Men, please read Can Men Terms and Conditions of Service, The Can Men Privacy Notice, The Can Men Recurring Payment Terms and Conditions , and the other applicable rules, policies, and terms posted on The Can Men website (collectively, this “Agreement”). By using The Can Men, you agree to be bound by the terms of this Agreement. If you choose not to accept the terms of this Agreement, then you may not use The Can Men service. You agree to have contracted with The Can Men LLC to perform the service of taking out and returning your trash and recycling cans at the address specified. You agree that this is a monthly Service Contract and you agree to pay The Can Men monthly in advance of the services to be provided for that month.

For the purposes of these Can Men Terms and Conditions of Service:
“The Can Men” means The Can Men’s can management service

Home Access.

By submitting your service subscription request, you are authorizing The Can Men to access your property (or other location) that you designate for the sole purpose of taking out and returning your trash and recycling cans. By subscribing to our service, you are confirming that you have the right to authorize The Can Men access the designated property. It is your responsibility to ensure that The Can Men have full access to your trash and recycling cans on the scheduled service dates. Should The Can Men are unable to provide service due to having no access, you shall not be entitled to a credit or refund.

Service.

The Can Men will take out your trash and/or recycling cans on your designated trash day. After your trash and/or recycling items have been picked-up, The Can Men will return your cans to the original storage location. You agree that for a flat monthly fee The Can Men will take out and return 1 trash can and 1 recycling can per week for 1 calendar month. That is 2 service visits per week for total of 8 visits per month.

Can Access.

You must ensure The  Can Men have access to your trash and recycling can on the scheduled service day, including: gate entry codes, lock combinations, security guard verification, and pets relocated from storage areas. If The Can Men are unable to access your trash or recycling cans for any reason, services will not be performed that week and you shall not be entitled to a credit or refund. The Can Men reserves the right to decline its service for any reason.

Pricing. You agree to pay The Can Men the current monthly recurring service fee plus applicable sales taxes. As of April 2023, the monthly base service fee is $40.00 plus applicable sales taxes. The Can Men reserve the right to increase or decrease the monthly service fee at any time and at its sole discretion.

Change in Price.

Although The Can Men make every effort to remain as competitive as possible and offer the most reasonable prices, some cost increases to the service provided may be beyond our control. In the event that The Can Men changes the monthly service fee, The Can Men will provide you 2 months written notice of any change. As always you have option to cancel at any time if you do not agree with the change in price. If you choose not to cancel, you will be billed and charged the new recurring monthly service fee.

Billing.

Service is billed at the beginning of each month and is billed on a recurring monthly basis to insure uninterrupted service. Unless a specific request is made to cancel the service, billing will continue on a recurring monthly basis.

Applicable sales tax.

All applicable local, State, and/or Federal taxes will be added to the current recurring monthly service fee.

Payment Terms.

By accepting these terms and conditions you are electing to enroll in The Can Men Payment Plan and agree to The Can Men Recurring Payment Terms and Conditions. You hereby authorize The Can Men to bill and charge the Payment Method and its associated Payment Account that you have specified according to the Payment Plan you have selected. The Can Men can service will automatically renew at the end of each period selected in your Payment Plan (either monthly, every 6 months or every 12 months). The Can Me will automatically charge the full amount of Payment to your Payment Method each time your can service renews, unless you cancel according to these terms and conditions.

Pets.

The homeowner/resident is responsible to contain and restrain their pets.

Vehicles.

The Can Men will make every effort to place you waste can and recycling with great care to a curbside location for city pick-up. In the event, that your vehicle or any other vehicles hits or knocks over your trash or recycling The Can Men will not be held responsible in any way for any damage to the vehicle or cans.

Safety Issues.

The homeowner/resident is responsible to maintain code compliance with the city on issues such as fencing and gates, backwash/waste lines and all other applicable safety issues.

Customer Satisfaction.

Our goal is your complete satisfaction. In the event, that a job is not satisfactorily completed, it is the customer’s responsibility to notify The Can Men within 7 days, (preferably sooner), so that we can look into the matter and resolve it quickly to your satisfaction.

Changes to The Can Men We may change, suspend, limit, or discontinue The Can Men or any part of it, at any time without notice. We may amend any of this Agreement’s terms at our sole discretion by posting the revised terms on The Can Men website. Your continued use of The Can Men after the effective date of the revised Agreement constitutes your acceptance of the terms.

Contact Information.

For help with The Can Men or resolving other issues, please contact Customer Service at info@thecanmen.com

Disputes/Binding Arbitration.

Any dispute or claim arising from or relating to this Agreement or The Can Men is subject to the binding arbitration, governing law, disclaimer of warranties, limitation of liability, and all other terms in The Can Men Conditions of Use. By using The Can Men, you agree to be bound by those terms.

Disclaimer.

Under the terms of this agreement, The Can Men will not be held responsible for any damage to your waste or recycling cans. Furthermore, The Can Men shall not be responsible for any damage to property due to acts of nature, fire, vandalism, misuse, or abuse. The Can Men will not be held responsible for any damage caused to vehicles that may back-up or hit your waste or recycling cans in any way.

Recurring Payments Terms & Conditions.
By accepting these terms and conditions through your election to enroll in the Payment Plan selected by you, you hereby authorize The Can Men to bill and charge the Payment Method and its associated Payment Account that you have specified according to the Payment Plan you have selected.
Your Can Men can service will automatically renew at the end of each period selected in your Payment Plan (either monthly, every 6 months or every 12 months). The Can Men will automatically charge the full amount of Payment to your Payment Method each time your can service renews, unless you cancel according to the terms and conditions stated below.

Payments.

Payment Account and Payment Method. You agree that the Payment Method specified by you for automatic Payments to The Can Men is, and will continue to be, an account that you own, and that you will maintain sufficient availability under your credit card limit, or sufficient funds in the account linked to your debit card or other mode of payment, as applicable, to make your Payments. The automatic charge to your Payment Method will occur on the Billing Date of the month(s) of payment according to your Payment Plan. In addition, The Can Men may subscribe to an account updater service, which may be supported by your Payment Method issuer, such as your credit card provider or bank. If your Payment Account number or Payment Account expiration date changes, you understand and agree that your Payment Method issuer may notify The Can Men of such changes in order for The Can Men to update your Payment Account information on file and charge automatic Payments to your new Payment Account information.

Automatic Renewal.

Your can service will continue for the length of the initial term you selected for your Payment Plan and at the end of your Payment Plan term, it will automatically renew for additional prepaid periods of the same length unless you choose to cancel prior to that renewal, or your The Can Men can service is cancelled, terminated, or discontinued by you or by The Can Men. Your Payment Method will automatically be charged at the rates in effect at the time of renewal.

Notification of Payments.

With the exception of a confirmation email sent to you from The Can Men confirming your selected Payment Plan, you may not receive any receipt of payment emails to your Email Account notifying you that a Payment has been made under the Payment Plan. Such confirmation email may be your only notification from The Can Men regarding your Payments under the Payment Plan. You understand and agree that The Can Men may not provide you with advance notification before a Payment is charged to your Payment Method.

Current Information.

It is your responsibility to make sure that your Payment Method information and Email Account information are current at all times during the term of the Payment Plan.

Payment Method Declined.

If any Payment charged to your Payment Method is declined, you authorize The Can Men to make additional attempts each day for up to twenty (20) consecutive days thereafter to successfully charge your Payment Method, if possible under such Payment Method. If The Can Men is unable to successfully charge your Payment Method after such time and you have a recurring Payment Plan, you authorize The Can Men to reattempt Payment Method authorization as stated herein for two (2) additional consecutive months.

Cancellation.

Service may be cancelled at will by either party with 1 month advance notice. Cancellation must be done in writing at info@thecanmen.com. Service is billed at a monthly price and no partial credit or refund will be made. Cancellation of your Can Men can service shall be effective at the time of cancellation. Cancellation of your The Can Men can service must be made on a Business Day and more than 1 month before the Billing Date, or your Payment Method will be charged for the then due. If you cancel your enrollment for recurring Payments on a monthly Payment Plan, and you wish to remain a part of The Can Men service, you will be responsible for taking the appropriate action to pay the appropriate can service fees for the next month on or before the end of each month. Cancellation fees may apply if you cancel your Can Men service prior to the end of any minimum commitment period. The Can Men reserve the right to waive any cancellation fee, in whole or in part, at its discretion. The Can Men’s failure to enforce a cancellation fee or any other provisions of these Terms and Conditions shall not be construed as a waiver of the right to assert any such terms on any future occasion.